FAQs

YOUR QUESTIONS ANSWERED

FREQUENTLY ASKED QUESTIONS

We offer great security products in our shop as well as custom security guard service.
SCG offers many different plans suited to your custom needs. We offer a basic plan, premium plan, and advanced plan. If you are unsure of which plan best suites you feel free to email us or give us a call.
Quote requests typically take one business days to be responded to. You will be contacted by the method you checked while filling out the form. If you need a expedited quote call our office and we will be more than glad to help you with your security needs
Installation costs vary for each product. When adding a product to your cart, the installation cost becomes available for you to see.
For our online web store, SCG accepts credit card payments only. All call in orders and in house orders can be payed for via Check, Cash, and/or Credit Card. For guard service, you will be contacted shortly after placing your request with instructions on how to pay for our service.
SCG offers a 30 day refund policy for any items purchased in our online web store and returned in like new condition. The customer is expected to pay for return shipping on all returns. Installation services and on duty costs are non-refundable.
Yes we do offer a discount for NGOs. To be considered for this discount please contact us directly.
SCG offers high quality security services at extremely competitive prices. We are guaranteed to match or beat any of reputable competitors.
With an SCG guard, you can expect high quality service from a highly trained officer. All of our guards are licensed, professional, dressed in full uniform, courteous, on time, well groomed, alert, extensively instructed on post duties, and supervised.
Hiring a security guard can help in preventing crime and keeping everyone around them safe. Our guards are readily available to respond to emergencies and assist in various duties such as logistics, parking enforcement, and lock up and alarm.
Yes, SCG offers 24-hour security services. Our dispatchers maintain constant radio communication with our officers in the field, so that our officers can immediately respond to inquiries, alarms, emergencies, and other requests any time of day or night, any day of the year.
Do you have a question which is not answered above, than please contact us!
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